Thursday, March 12, 2020

Opinion Outpost – This is probably the meanest response I have ever gotten to a request for help -


The survey site "Opinion Outpost" https://www.opinionoutpost.com/ came across my desk the other day. It was recommended to me by a friend. I tried to sign up for an account, but I accidentally put in the current year instead of my birth year. Their signup website is absolutely terrible, and did not allow any corrections to be made. It just came back with "You must be at least 18 years old to participate." Then it permanently locked me out from signing up. I went to their help desk and sent a request for help. I received back (4 days later, after 3 more emails trying to explain what happened,) the absolute meanest, most evil response I have ever received from ANY company. I am posting their response here to see if anyone else has had problems with this terrible business, or a similar one. Their response to my request for help was:

"Thank you for your email.

Unfortunately, the accuracy and attentiveness of your account activity has been flagged, and upon review of your account, we have been forced to suspend your account.

As a member of our program you may only have one account, provide accurate profile information and survey responses. You must also be thoughtful and attentive in responding to our surveys. When we have concerns about any of these program rules we are obligated to take steps to investigate and unfortunately suspend accounts.

We do not take account suspension lightly and do so only when account issues have been identified. At this time your account has been indefinitely suspended and you will no longer be able to participate in surveys or claim rewards from our website.

Thank you for your understanding."

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There have been quite a number of complaints about this bad company on other sites:




This survey company is unfair
March 8, 2020 by Wendy from United States
I’ve completed multiple surveys and had several payouts, but they keep freezing my account. I’ve had to email their support desk and they won’t give me a straight answer as to why my account is frozen. They conveniently die this when I’m waiting for my payout to clear as well. I find this survey company to be very shady in their practices. I wouldn’t recommend to anyone. They also have you answer multiple questions within a survey and turn around and tell you that you don’t qualify.


August 19th, 2019
Just joined. Spent around 30 min doing survey .when I got to the end it said sorry you have to use another devicThis was for only fiveteen points.I would
 say it's not worth it but since I didn't get any thing for thirty minutes I cant even say that!


November 27th, 2018
THEY DON'T PAY OUT THE MONEY FOR THE SURVEYS. AS SOON AS YOU CLICK TO REDEEM, YOUR ACCOUNT WILL BE FROZEN.....DUE TO "DATA CONCERNS". STAY FAR AWAY!!!!! GET THIS COMPANY
 CLOSED DOWN IF POSSIBLE. EASIEST WAY IS TO NOT DO THEIR SURVEYS AND THEY WON'T BE IN BUSINESS.DON'T WASTE YOUR TIME WITH THEM.

March 21st, 2016
I reached my 100 points and redeemed them for my $10 payout and I have yet to receive payment. In addition they did not refund my 100 points. I wouldn't
 recommend this site to anyone. Then all they do is send a standard response when you reach out to them via email. Total waste of my time.


1 comment:

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