Stay Away From Consumers Readers Service!
name: J. B.
city: 72032
problem: 08/28/2002
I too have been tricked into buying them thinking that they were magazine source. Stay away from these ppl.
name: C. S.
city: 02144
problem: 02/28/2002
I had the same problem with the Readers Service Magazine. They blatantly tricked me then told me there was no way to break the committment because it was a verbal agreement. I want my money and peace of mind back.
name: S. P.
city: 13676
problem: 02/10/2002
Consumer Reader Service is SHADY, I am in college and got the 1/2 hour call from these people and stupidly gave out my credit card info to them. they talked their way around and around in circles untill they had me buying this and that. Yes I got tricked but I also after getting their verification call canceled my subscriptioin order. Now I say cancelled but I wasn't sure so I called my bank and canceled the card. So hopefully that'll put a stop to the annoyance I've come to know as CRS
name: R. E.
city: 99577
problem: 10/10/2001
My problem is with "Consumer Readers' Service" I got a call from them a couple months ago, they had a great deal on magizines. They even lowered the monthly rate to help me out. Well first, I have only seen a couple of these magazines. And then, I get my bill and it has some interesting extra charges I never agreed to. So Discover has been investigating that supposedly. I have wanted to call and talk to them. But noone ever picks up, not even an answering machine. Then I start getting calls that from them in my machine that they want their money. They say that the only time to call them is before noon. Well this must be noon China time, because nobody is there at those times. Overall, these people disgust me and their name should be changed to COnsumer Readers' DIService
name: D. D.
city: 29406
problem: 09/08/2001
I have experienced the same problems with Consumer Readers Service as the other people on this site. This company, which also goes by the name Readers Service Magazine, led me to believe that they were a company that I was already doing business with--they even already had my credit card number! I have been in contact with them several times, but they have failed to provide any written documentation to substantiate their claim that the service cannot be cancelled. They have also failed to reply to any one of the SEVERAL letters I have sent to them on the matter. Today (08Sept01) I went to my lawyer's office to get some advice and explore my options. I am going to contact each individual magazine publisher and cancel my so-called "subscription" with them directly. I truly hope that this website can generate enough complaints on Consumer Readers Service to warrant an investigation. I would greatly appreciate anything that might help me end this on-going saga.
name: S. T.
city: 08830 problem: 03/28/2001
I have a problem with this one company called Consumer Readers Service. I want to cancel my subscription and they say its impossible. I just want to know how could I can stop them from calling my home, because my wife is in her last stages of pregnancy. Can I ask my telephone company to put a block this No.? Everyone - please stay away from these telemarketers - especially Consumer Readers Service.
B. Z.- November 30, 1999
I am on medication for a chronic illness. The day (11/12/99) that I received a telephone call from Consumers Readers Service, I was suffering from a debilitating migraine and, was, at that point in time, just trying a new medication from my rheumatologist. Needless to say, I was somewhat groggy and quite ill. I believed that Consumers Readers Service (referred to as "CRS") was the same company that I already used. Not the case, I use Consumers Periodicals Service ("CPS"), and so far am pleased with their service.
My husband called (11/29/99) "CRS" to cancel their service, and a female said there is "no way" to cancel -- how can that be? My husband was appalled at the very unprofessional way this person handled his call. My husband, almost immediately, called American Express, and the bill will not be received by us until around 12/10/99. The American Express Representative explained to my husband that once we received the billing, they might be able to get involved at that point, but could not do anything for us at this time. (Of course, my husband and I would like to know if we are doing the right thing by waiting to receive the American Express billing.)
I then placed a call to "CRS", and explained to a female, Kathy, that my husband had just placed a call to their company, and I then asked several questions regarding why we cannot cancel this service, as I believed at the time they called they were actually the service I now use. She explained to me that is their policy, and maybe I could have my doctor write a letter, even though their are "no guarantees" it will take care of the problem (cancelling their service). She was quite nice, but not really very helpful.
I believe, as a consumer, I have the right to cancel this service anytime I care to. That is the way we have always done business, and we have never had a problem.
Thank you very much for your time and cosideration. I understand you will be giving me advise via Email. According to "CRS", I am running out of time. Can you help me right away, or can I at least hear from you as far as how long it might take?
name: S. J.
city: 53223
problem: 09/14/2000
If I get one more f#@$%ng call from Consumer Reader's Service I'm going to f#@$%ng kill myself.
Here's how it started. It was 6 years ago, I was in college. I received a call from this nice woman on the phone. Now keep in mind, I never had a telemarketer call me before. She goes through this spiel that seems to take a 1/2 hr and she offers up some magazines that I would read. It all sounded fucking DANDY! So I got signed up. Now every couple of months they call me again, saying "this is just a courtesy call...we don't want to set you up with more magazines...which magazines that you currently get do you like...OKAY WE'LL INCREASE YOUR SUBSCRIPTION ON THOSE MAGAZINES...my supervisor will call in a minute to RECORD your conversation and confirmation."
They did this to me today for the whole 5 minutes I was home for lunch. I even fucking asked her if I could let ALL of my subscriptions to run out. SHE SAID "NO, THERE IS NOT WAY TO DO THAT." I was so much in shock, that I let her ramble through everything. I had to get back, so I let the phone ring when her "supervisor" called back. I will not pickup the phone for a long time now, or, if I do, I will hang-up on anyone I don't know.
If you have had any problems with this company, please file a complaint report we will add your comments to these. Conversly, you may send positive comments and they will be added as well.
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