name: J. M.

city: 85602

problem: 12/21/1999

My problem is with the "Good Sam" RV club. They are in the business of selling worthless extended protection plans. They sell you this plan when you buy an RV that is 10 years old or newer, for 10% of your purchase price. I had a claim the first year. The jacks wouldn't work. They denied the claim. The second year I had a claim leaking air bags. They denied it also. I appealed to the department manager, a man named Scott, who said, "you don't really expect us to pay out money on an 8 year old rv, do you? He upheld the denial and suggested I not try to place any future claims. I'm now out the $2300.00 I paid for the plan!