name: A. S.

city: 29405

problem: 04/14/2000

A U.S. News and World Report subscription was provided at my request through my Delta Frequent Flyer miles program. I paid no money to the magazine. The subscription was to last 3 or 4 years. At the end of one year I was inundated with numerous bills for the next year. I informed them that I was paid up for the year they ignored me and kept sending me bills. Now the National Credit Audit Corpor- ation is involved. I only received magazines for 12 months yet they act like I owe them money! I thought when you don't renew and they stop sending magazines, the matter is over--obviously not. I guess U.S. News and World Report needs the subscribers so badly that they have resorted to intimidation. This is ridiculous.